Campaigns run on a SaaS calendar. Q1 push, Q4 push. Districts and institutions are mid-cycle and ignore them.
The agency runs generic SaaS pacing. They’ve never planned a campaign around the academic year. RFP windows get missed every season.
Campaigns are timed to the academic calendar. RFP windows for K-12 and higher-ed, fiscal-year resets for corporate L&D, so the buyer sees the right message at the right week.
Marketing leads with features. Faculty rejects the deck and asks for outcomes data the team can’t produce.
The agency uses testimonial boxes and ROI calculators. Outcomes evidence, retention, completion, engagement, never gets surfaced.
Programmes lead with outcomes evidence, retention, completion, engagement, learning outcomes, every BOFU page tied to documented results.
FERPA and COPPA live in a footer link. IT review kills the pilot, even when faculty wants the product.
The agency lists "FERPA-compliant" once. No detail on student-data handling, audit trail, or vendor agreements.
FERPA, COPPA, GDPR, and state-level student-data laws surfaced first, on hero, on landing pages, in ad creative. IT self-qualifies before booking.
One landing page targets "educators". IT and procurement never see anything written for them. RFP responses go cold.
The agency uses a single ICP. They don’t map the faculty / IT / procurement / board reality.
Programmes map the full committee, faculty, IT, procurement, L&D leaders, sometimes board, with content addressing each before sales has to.